Offer electricity advances as a value-added service to your customers
Give qualifying prepaid customers a simple way to request electricity advances through your business. Umhlakasi can provide a partner-branded or co-branded portal and messaging journey, configured around an agreed launch scope.
Reach customers across more than one channel
A customer may prefer the web portal, WhatsApp, MoyaApp or USSD. MoyaApp text messaging is especially useful when a customer has no airtime or data balance, on a supported South African network. Downloads, media and external links may use data.
Semi-white-label portal
Embed a partner-branded portal page within your website, or link to a hosted portal. Use agreed logos, colours and introductory copy while retaining the required service attribution.
Dedicated USSD access
Discuss a dedicated USSD string or partner-specific routing, subject to allocation, availability, costs and approval.
WhatsApp and MoyaApp channels
Configure dedicated or co-branded messaging access and numbered self-service journeys, subject to number, provider and channel approvals.
Useful customer self-service
Provide advance requests, balances, history, previous tokens and saved-meter management where enabled for the channel.
Partner and channel reporting
Attribute customer activity and transaction outcomes to configured partners and channels, with reporting appropriate to authorised access.
Integration and controlled rollout
Discuss the WordPress connector, embedded portal or partner API where included in your implementation. Launch only the agreed, enabled products and channels.
How a partner launch works
Discuss your customer needs and channels. Agree branding, approvals, integration and commercial terms. Test the configured journey before launch.
Configurations, integrations, availability, pricing and commercial terms are agreed individually. Dedicated channels are not automatically included or guaranteed. Electricity purchases and airtime purchases are coming soon; airtime advances are unavailable.
Discuss a partner solution
Partner enquiries only. Do not include customer meter numbers, tokens, PINs, passwords, identity documents or account information.
